- 公司名称：上海美国商会
- 职位类别：其它相关职位
- 招聘人数：若干人
- 学历要求：不限
- 工作经验：1年
- 年龄要求：22岁以上
- 性别要求：不限
- 工作地区：上海-上海
- 截止时间：2025-3-21
- 联 系 人：无
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职位描述：
职位描述: AmericanChamberofCommerceinShanghai ReportsTo:DirectorofFinanceandAdministration POSITIONOBJECTIVES Thispositionhastwokeyroles: (1)FrontOfficeCustomerService AmCham’sfirstpointofcontactviathetelephoneandfrontreceptiondesk.Answersallenquirieswithaprofessionaldemeanorandexceptionalcustomerservice.MaintainshighlevelofcommunicationthroughquickandthoroughresponsetoinquiriesandvoicemailmessagesandrelaysnecessaryinformationtootherAmChamemployees.EnsurestheprofessionalimageofAmChamismaintainedatalltimesinrelationtotheappearanceofthereceptionareaandmeetingroom. (2)AdministrativeSupport ProvideadministrativesupportforadhocofficeprojectsasassignedbytheOperationsManager. MAINRESPONSIBILITIES FrontofficeCustomerServiceresponsibilities ·Ensurestelephonemessagesandresponsesarefollowedthroughinatimelymanner ·AssiststelephonecallersandvisitorsbyprovidingChamberinformationandoutstandingcustomerservice. ·Ensuresphoneanddeskcoveragewhenonbreakoroutofoffice ·Maintainthepresentationofthereceptionareaandmeetingroominaprofessionalstatei.e.magazineracksarestocked,brochuresareneatlypresented,andAmChaminformationpacksareavailable ·MaintainscatalogueofallChamberreferencematerialsie.Directories,Reportsetc. ·Servesascontactpersonforallcourierservices ·Responsibleforcashreceiptsanddisbursementsinregardtopettycashandincomingfunds.Ensuresthatreceiptsareaccurateandverifiesfunds ·Acceptspaymentformembershipapplicationsandtransfers,noshows,directorysalesandadvertising ·Entersallcreditcardtransactions ·Responsibleforthepettycashlogandbalanceallfundsonadailybasis AdministrativeSupportResponsibilities ·ProvidetimelyandaccuratesupporttoalldepartmentsoftheChamberduringpeakworkloadtimes.AnyworkforotherdepartmentswillbeapprovedandassignedbytheOperationsManager Skills/ExperienceRequired: Excellentinterpersonalskillsandahighlevelofprofessionalism StrongcomputerskillsincludingMicrosoftWord,Excel,andPowerpoint Abilitytohandlemultipletaskssimultaneously Strongattentiontodetail MustpossessadvancedlevelofEnglishandMandarin Excellenttelephonemanner Basicknowledgeofbookingkeepingpreferred Min.1-2yearsinasimilarrole
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